Logistics Manager Customer Service (m/f/x)

Benefits

• Optimum work-life balance – balance through flexible working time models
• Earnings with attractive additional benefits – fair payment according to the Equal Pay model as well as annual special payments and bonuses and allowances above the standard pay scale
• Relaxation with a generous holiday offer – 30 days vacation and extra days off for special occasions
• Global further training opportunities – development of career prospects with international, Group-wide further training and development opportunities
• Social security – company pension scheme with generous employer contribution
• First-class catering – with on-site facilities such as a canteen and cafeteria
• Flexible mobility – employee car park and travel allowance

Tasks

• Effective crisis management to minimise negative customer impact and ensure profitable margins in accordance with Airbus Helicopters PBH contracts or standard terms of sale
• Focus on customer satisfaction by monitoring logistical and financial performance and developing appropriate action plans
• Work closely with support and service teams and the industry community to deliver world-class customer service
• Effectively contribute to continuous improvement by developing and implementing appropriate customer management standards
• Participate in the organisational transformation plan to continuously evolve and adapt to market needs

Qualification

• Successfully completed studies in the field of Industrial Engineering, Business Administration or Supply Chain / Logistics
• Alternatively, successfully completed commercial or technical vocational training with a qualification at least as a technician or business administrator
• First professional experience in Purchasing, Supply Chain and Supply Chain / Logistics
• Sound user knowledge of MS Excel, SAP and SAP purchasing and / or sales modules is an advantage
• Business fluent in German and proficient in English
• Willingness to travel regularly
• Existing work permit for the EU